MPoint Analytics — Terms of Service & Privacy Policy

Overview
MPoint Analytics (“Company,” “we,” “our,” or “us”) provides business data, prospecting information, and lead intelligence services designed to support client outreach and growth. By accessing, purchasing, or using any of our services, you (“Client,” “you,” or “your”) agree to be bound by the terms outlined in this agreement.

Services Provided
MPoint Analytics offers curated business data and related services, which may include decision-maker contact information, company identification and location discovery, industry-targeted prospecting data, and customized datasets based on client-defined criteria. All data is compiled from publicly available and professional sources and delivered electronically.

Client Input Requirements
To ensure accurate and relevant data delivery, clients are required to provide their target geographic location(s), industry preferences, and any additional criteria requested at the time of purchase. Failure to provide complete or accurate information may affect the relevance, quality, or timeliness of the data delivered.

Data Delivery
All services are fulfilled electronically and delivered to the email address provided at the time of purchase. Due to the customized and curated nature of each dataset, delivery may take up to 24 hours. Delivery timelines may vary depending on data availability and verification processes. Clients are responsible for ensuring that their email address is accurate and capable of receiving files.

Data Accuracy, Verification & Limitations
MPoint Analytics takes reasonable steps to ensure the accuracy and usability of all data provided. Data is sourced from publicly available and professional channels and reviewed using available verification methods. Contact records may include email addresses, phone numbers, or both. However, not all emails are guaranteed to be successfully delivered or received, as some organizations utilize internal filters or restrict external communications. While contact information is associated with the listed individual, direct communication with that individual is not guaranteed due to frequent changes in roles, companies, and locations. MPoint Analytics does not guarantee response rates, engagement, or business outcomes resulting from use of the data.

Replacement Policy
If a contact is found to be invalid, disconnected, or no longer in service, clients may request a replacement by contacting Info@mpointanalytics.com. MPoint Analytics will provide a verified replacement within a reasonable timeframe. Replacement requests must be submitted within a reasonable period following delivery.

Billing & Payment Terms
MPoint Analytics offers both subscription-based and one-time services. Subscription services are billed on a recurring cycle until canceled, and clients may cancel at any time prior to the next billing cycle. One-time services are charged at the time of purchase and do not renew. All payments are due at the time of purchase unless otherwise specified.

Refund Policy
Due to the nature of digital data products, all sales are final. No refunds will be issued once data has been delivered. In cases where data is found to be invalid or unusable under the terms outlined, replacement contacts will be provided in place of refunds.

Acceptable Use
Clients agree to use all data and services provided by MPoint Analytics in a lawful and ethical manner. Prohibited uses include, but are not limited to, unlawful or non-compliant outreach, harassment, deceptive practices, or any activity that violates applicable laws or regulations. Clients are solely responsible for how the data is used after delivery.

Data Usage & Licensing
All data provided by MPoint Analytics is licensed for the client’s internal business use only and is not sold as a transferable asset. Clients may not resell, redistribute, publish, or share the data with third parties. Unauthorized use, duplication, or distribution may result in termination of service and potential legal action.

Intellectual Property
All systems, methods, processes, and compiled datasets used by MPoint Analytics remain the intellectual property of the Company. Clients are granted limited rights to use the delivered data solely for their internal business purposes.

Limitation of Liability
MPoint Analytics shall not be held liable for any business outcomes resulting from the use of provided data, inaccuracies arising from third-party sources beyond reasonable verification efforts, changes in contact status after delivery, or any indirect, incidental, or consequential damages. All services are provided “as is” without warranties of any kind, whether express or implied.

Privacy Policy – Client Data Protection
MPoint Analytics respects and protects the privacy of all client-provided information. Any information submitted, including contact details, preferences, and business requirements, will be kept confidential and will not be sold, shared, or distributed to third parties. Such information is used solely for service delivery and internal business operations.

Legal Disclosure
Client information may only be disclosed if required by law, including in response to a valid court order, warrant, or subpoena issued by a recognized legal authority.

Public Data Disclaimer
This privacy policy does not apply to information that is publicly available or obtained through public or online sources. Such information may be collected, processed, and used in the normal course of providing services.

Data Security
MPoint Analytics implements reasonable administrative and technical safeguards to protect client information from unauthorized access, disclosure, or misuse. However, no method of data transmission or storage can be guaranteed to be completely secure.

Data Retention
Client information is retained only for as long as necessary to fulfill service obligations and legitimate business purposes, unless a longer retention period is required by law.

Contact Information
For any questions, support inquiries, or requests related to these terms, clients may contact MPoint Analytics at Info@mpointanalytics.com.

Agreement
By accessing, purchasing, or using any service provided by MPoint Analytics, you acknowledge that you have read, understood, and agreed to these Terms of Service and Privacy Policy.